Privacy Policy

The City of Moncton owns this website and the Codiac Transpo application.

The City of Moncton (the City) either owns the intellectual property rights in the underlying HTML, text, audio clips, video clips and other content (the Content) that is made available to you on this web site and app, or has obtained the expressed permission of the owner of the intellectual property to use the Content on this website.

Disclaimer

The City of Moncton does not guarantee the quality, accuracy or completeness of any information on this website.  This web site may include inaccuracies or typographical errors and the information is provided without warranty or condition of any kind.

Maps Disclaimer

The City of Moncton offers this information in good faith, but makes no warranty or representation, expressed or implied, with regard to the correctness, accuracy and/or reliability of this data. Do not rely on this map as being a precise indicator of feature locations, measurements, routes, or navigation.

Applications Disclaimer

The City has a number of applications associated with the website.  Any personal information that you may submit through these applications including email address and contact information is collected solely for the purpose of utilizing the specific application.  Cookies may be used in Google Analytics as described below.

Privacy Statement – General

We are committed to providing our visitors with a website that respects their privacy.  This page summarizes the privacy practices of the website and all associated systems, processes and applications under the direct control of the City of Moncton.

We do not automatically gather any personal information from you, such as your name, phone number, or email address.  This information is only obtained if you supply it voluntarily, usually through contacting us via email, or registering in a secure portion of the site. Any personal information you do provide is protected under New Brunswick’s Right To Information and Protection of Privacy Act.

We use software that receives and records the Internet Protocol (IP) address of the computer that has contacted our website.  We make no attempt to link these addresses with the identity of individuals visiting our site or their usage patterns unless unauthorized use of the City's website is detected or is required for a law enforcement investigation.

We are not responsible for the content and the privacy practices of third-party services used by the website and the Codiac Transpo app and encourage you to examine each site's privacy policy and make your own decisions regarding the accuracy, reliability and correctness of material and information found.

Third-party services used by Codiac Transpo

The Codiac Transpo app uses the following third-party services and by installing the Codiac Transpo app you accept any associated terms and policies utilized by the services outlined below

Google Maps

The Codiac Transpo app uses Google Maps to display route and stop information. Specific Google Maps Terms of Use are available here.

Google OAuth

The Codiac Transpo app uses the Google Authentication API to allow users to log in to The Codiac Transpo app using their Google account, if it is enabled in the The Codiac Transpo app Admin page. The Google Accounts Authentication API Terms of Use are available here.

Google Recaptcha

The Codiac Transpo app uses reCAPTCHA to ensure that only humans sign up to use The Codiac Transpo app. Please visit this webpage for more details.

One Signal

The Codiac Transpo app uses OneSignal services to perform push notifications. This allows The Codiac Transpo app to send out bus time notifications and news alerts to users that have signed up to receive them in a web browser or Native App. OneSignal’s Privacy Policy is available here.

Facebook

The Codiac Transpo app uses Facebook OAuth authentication to allow users to log in to The Codiac Transpo app using their Facebook account, if it is enabled in the The Codiac Transpo app Admin page. Facebook’s Privacy Policy is available here.

Twillio

The Codiac Transpo app uses Twilio for both inbound and outbound bus time and news alert notifications via the user’s provided SMS phone number. Twilio’s Privacy Policy is available here.

BIT.LY

The Codiac Transpo app uses Bit.ly to generate short URLs that link to pages in the Codiac Transpo app website or Native App. Bit.ly’s Privacy Policy is available here.

Privacy Statement - Secured Transactions

The City is governed by New Brunswick’s Right To Information and Protection of Privacy Act.  When the City receives your personal information through a secured environment, the City will only ask you for the personal information that it needs to provide you with the service you request.  The City will use all reasonable steps to ensure the security of that information once received and will not distribute it to any third party unless required by law to do so.

For questions or comments regarding these practices, or for additional information about the administration of the Right To Information and Protection of Privacy Act, contact

Barbara Quigley
City Clerk
City Hall
655 Main St., Moncton, NB E1C 1E8
506.853.3550
info.clerk@moncton.ca

Google Analytics Terms of Use

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Trademarks and Copyright

The City of Moncton crest and logo are registered trademarks of the City of Moncton.  All text, graphics, photos, audio and video contained in this web site and the Codiac Transpo app, are protected under copyright law.

By using the Codiac Transpo app you accept the Terms and Conditions outlined in this document.